Calibration / Repair Service Request

Service Request Form

• Step 1: Submit Service Form
  • Complete the form below.
  • Use the “Add Item” button to list each item being sent for calibration.
  • After submitting, you’ll receive an email summarizing your request.
• Step 2: Email the Completed Form
  • Once you receive the summary email, forward it to the Global Support Team for your region (contact details below)

Next Steps

1. Support & Quote
• For assistance, contact the 24/7 Global Support Team by phone or email (based on your region).
• Our team will review your request and send a quote for approval.
2. RMA & Shipping
• After approval, you’ll receive an RMA (Return Material Authorization) with shipping instructions.
• Print and include the RMA in your shipment.
• ⚠️ Note: Equipment sent without an RMA will not be accepted.
3. Calibration & Cost Summary
• Once calibration is complete, you’ll receive a Cost Summary detailing all charges.
4. Purchase Order & Return
• Submit a Purchase Order (PO) for the amount due.
• Upon receipt, we’ll prepare your items for return and issue the invoice.